AG7 Hail ("AG7 Hail," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect across our website, phone, SMS, and email, how we use it, who we share it with, and the choices you have. By using our website or services, you agree to the practices described here.
1. Information We Collect
We collect personal information you provide directly and information gathered automatically when you use our site:
- Identifiers: your name, phone number, email address, mailing address, and vehicle details (make, model, and VIN where relevant).
- Insurance & repair data: insurance carrier, policy and claim information, deductible amounts, and repair documentation needed to service your vehicle.
- Technical data: IP address, browser type, device identifiers, and site-usage information collected through cookies and similar technologies.
- Communications: records of your calls, texts, emails, and form submissions with us.
2. How We Use Your Information
We use your information to:
- Provide estimates, schedule service, and complete your hail-damage repair.
- File and manage your insurance claim on your behalf.
- Communicate with you by phone, SMS, or email about your estimate, claim, and repair.
- Operate, secure, and improve our website and services.
- Comply with legal obligations and enforce our agreements.
3. How We Share Your Information
We do not sell your personal information. We share it only as needed to provide our services, including with:
- Your insurance carrier and adjusters, to process and document your claim.
- Service providers who support our operations (for example, scheduling, payment, hosting, or communications vendors), under agreements that limit their use of your data.
- Authorities or other parties when required by law, or to protect our rights, safety, or property.
4. Text Messaging & Calls
If you provide your phone number, you consent to receive calls and SMS/text messages from AG7 Hail about your estimate, claim, and repair, which may be sent using automated technology. Consent is not a condition of purchase. Message and data rates may apply. You can opt out of texts at any time by replying STOP, or opt out of calls by telling us during any call.
5. Cookies & Analytics
Our website uses cookies and similar technologies to remember your preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some site features.
6. Data Retention & Security
We retain personal information for as long as needed to provide our services, meet legal and insurance requirements, and resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect your information; however, no method of transmission or storage is completely secure.
7. Your Rights & Choices
Subject to applicable law, you may:
- Request access to the personal information we hold about you.
- Request that we correct or delete your information.
- Opt out of marketing calls, texts, or emails.
To exercise any of these rights, contact us at hello@ag7hail.com or (214) 694-5946. We will respond within a reasonable time.
8. Website Terms of Use
- The content on this site is owned by AG7 Hail and may not be reproduced without our written consent.
- Data scraping and attempts to disrupt or breach site security are prohibited.
- Estimate tools and website content are provided on an "as is" basis for general information and do not constitute a binding quote.
9. Limitation of Liability
To the extent permitted by law, AG7 Hail is not liable for indirect, incidental, or consequential damages arising from use of our website or communications. This does not limit our workmanship warranty on completed repairs.
10. Governing Law
This policy is governed by the laws of the State of Texas. Any disputes will be handled in the state or federal courts located in Collin County, Texas, unless otherwise required by law.
11. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
12. Updates to This Policy
We may update this policy from time to time. Changes take effect when posted, and the "Last updated" date above reflects the most recent revision.